SafeSiteX, Inc. ("SafeSiteX," "we," "our," or "us") operates an AI-powered industrial safety compliance auditing and incident prediction platform for manufacturing facilities. This Privacy Policy describes how we collect, use, disclose, and protect information about you when you visit our website at safesitex.com ("Website"), use our platform and related services ("Services"), communicate with our team, or otherwise interact with us.
By accessing the Website or using the Services, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with the terms described here, please do not use our Website or Services. If you are using the Services on behalf of a business or organization, you represent that you have authority to bind that entity to this Privacy Policy.
SafeSiteX is headquartered at 600 Grant St, Pittsburgh, PA 15219, United States. For privacy-related inquiries, you may contact us at contact@safesitex.com or at the address above.
We collect information in several ways depending on how you interact with us. The categories of information we may collect include:
Account Registration Information. When you create an account or sign up for a demo, we collect your name, business email address, job title, company name, company size, facility type, and phone number. This information is used to create and manage your account, provide access to the Services, and communicate with you about your subscription.
Contact Form Submissions. When you submit a contact form on our Website, we collect the information you provide, which may include your name, email address, phone number, company name, and the content of your message. We use this information to respond to your inquiry and, where you have expressed interest, to provide information about our Services.
Demo Requests and Consultations. When you request a product demonstration or schedule a consultation with our EHS team, we collect contact information and information about your facility, industry, workforce size, and current safety management practices. This information helps us tailor the demonstration to your specific operational context.
Payment and Billing Information. When you subscribe to our paid Services, payment information is processed by our third-party payment processor. SafeSiteX does not directly store complete credit card or payment account information. We retain billing records including subscription tier, payment history, and invoice information.
Communications. When you communicate with us by email, phone, or other means, we may retain records of those communications and use them to improve our Services and respond to your needs.
Safety and Compliance Data. When you use the SafeSiteX platform, we process the safety and compliance data you upload or generate, including OSHA 300/301 log records, incident reports, near-miss reports, corrective action records, training records, inspection findings, and equipment records. This data is processed on your behalf as your processor to provide the Services and is governed by your subscription agreement.
Camera and Sensor Data. For customers using our computer vision and IoT sensor integration features, we process video streams, sensor readings, and detection event records from cameras and sensors in your facilities. This data is processed on your behalf to provide real-time hazard detection and compliance monitoring services.
Usage Data. We collect information about how you access and use the platform, including login timestamps, features accessed, reports generated, and user activity logs. This information is used for platform security, abuse prevention, product improvement, and customer support.
Cookies and Tracking Technologies. We use cookies and similar tracking technologies to collect information about your Website visits, including pages viewed, time spent, links clicked, referring URLs, and browser and device characteristics. See our Cookie Policy for detailed information about the cookies we use and how to manage your preferences.
Log Data. Our web servers automatically collect log data when you visit the Website, including your IP address, browser type and version, operating system, referral URL, pages visited, and timestamps.
Analytics. We use web analytics services to collect aggregated information about Website traffic and user behavior. Analytics data is used to understand how visitors use our Website and to improve our content and user experience.
We use the information we collect for the following purposes:
Providing and Managing the Services. We use your account information, payment information, and platform data to create and manage your account, process your subscription, deliver the features you have subscribed to, and provide customer support. Safety and compliance data you enter is processed to generate the auditing, prediction, reporting, and alerting functions that constitute the Services.
Communication. We use your contact information to respond to inquiries, send transactional communications (account creation, billing receipts, password resets), provide subscription notifications (expiration reminders, feature updates), and send service-related communications that are necessary for the operation of your account. Where you have opted in to marketing communications, we may also send newsletters, product updates, and educational content about industrial safety compliance.
Product Improvement and Development. We use aggregated and de-identified usage data, feedback you provide, and customer support interactions to identify product issues, develop new features, improve existing functionality, and evaluate the effectiveness of the platform's safety and compliance capabilities.
Safety Research and Benchmarking. With appropriate customer consent and data de-identification, we may use aggregated safety program data to develop industry benchmarks, publish research on manufacturing safety trends, and improve the predictive models used in the platform. Individual facility data is never published or disclosed without explicit written consent.
Security and Fraud Prevention. We use log data, usage patterns, and account information to detect and prevent unauthorized access, fraud, and abuse of the Services. We monitor for anomalous activity and may investigate suspicious patterns that suggest security threats or policy violations.
Legal Compliance. We may use or disclose your information as required to comply with applicable laws, respond to legal process, enforce our agreements, or protect the rights and safety of SafeSiteX, our customers, or others.
SafeSiteX does not sell your personal information or your safety and compliance data to third parties. We share information only in the circumstances described below.
Service Providers. We share information with third-party vendors and service providers who assist us in operating the Website and Services. These include cloud infrastructure providers (for data hosting and processing), payment processors (for subscription billing), customer relationship management platforms (for sales and support communications), analytics providers (for website and product analytics), and email service providers (for transactional and marketing communications). Service providers are contractually required to use information only as necessary to provide services to us and in accordance with applicable privacy requirements.
Business Transfers. In the event of a merger, acquisition, sale of assets, or corporate reorganization involving SafeSiteX, customer information may be transferred to the acquiring entity. We will notify affected customers and provide information about privacy choices in advance of any such transfer where legally required.
Legal Requirements. We may disclose information to government authorities, law enforcement, or other parties when required by law, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
With Your Consent. We may share information for other purposes with your explicit prior consent.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including providing the Services, maintaining your account, complying with legal obligations, resolving disputes, and enforcing our agreements.
For active accounts, we retain account information and safety and compliance data for the duration of the subscription and for a period of five years following account closure to support legal, regulatory, and audit requirements. OSHA 300 log data and related incident records are retained for five years from the date of the entry, consistent with 29 CFR 1904.33 retention requirements that apply to the underlying safety records.
After the applicable retention period, we delete or de-identify personal information in accordance with our data lifecycle procedures. You may request deletion of your account and associated personal data at any time, subject to retention requirements applicable to regulatory records.
Depending on your location and applicable law, you may have certain rights regarding your personal information. We honor these rights for all users regardless of location where technically and legally feasible.
Access. You may request a copy of the personal information we hold about you, including account information and a summary of how it has been used.
Correction. You may request correction of inaccurate or incomplete personal information. Account information can typically be updated directly in the platform; for other corrections, contact us at contact@safesitex.com.
Deletion. You may request deletion of your personal information. We will honor deletion requests subject to retention requirements for regulatory records and our legitimate interests in maintaining records of completed transactions.
Data Portability. For personal information you have provided to us, you may request a machine-readable copy for transfer to another service provider where technically feasible.
Opt-Out of Marketing Communications. You may opt out of marketing emails at any time by clicking the unsubscribe link in any marketing message or by contacting us. Transactional communications related to your account cannot be opted out of while your account is active.
California Residents. If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) including the right to know, the right to delete, and the right to opt out of sale of personal information. SafeSiteX does not sell personal information as defined under the CCPA. To exercise your CCPA rights, contact us at contact@safesitex.com.
We use cookies and similar technologies on our Website. For detailed information about the types of cookies we use, their purpose, and how to manage your cookie preferences, please see our Cookie Policy.
SafeSiteX implements appropriate technical and organizational security measures to protect the information we collect and process against unauthorized access, disclosure, alteration, and destruction. Security measures include encryption of data in transit and at rest, access controls restricting employee access to customer data, security monitoring and logging, and regular security assessments.
We maintain an information security program that includes employee security training, incident response procedures, and vendor security evaluation processes. Despite these measures, no security system is impenetrable, and we cannot guarantee the absolute security of your information. In the event of a security incident affecting your personal information, we will notify you as required by applicable law.
SafeSiteX is based in the United States. If you access the Website or Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We implement appropriate safeguards for international data transfers where required by applicable law.
The SafeSiteX Website and Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we may have information from a child, contact us at contact@safesitex.com.
We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or applicable law. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and, for significant changes, by providing a more prominent notice such as an email notification to registered account holders.
Your continued use of the Website or Services after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
We will respond to privacy requests and inquiries within 30 days of receipt.